Hi,
We are launching CRM from portal as a BSP iview pointing to CRM_UI_START.
In the CRM navigation profile, there are few ECC links which work on OBN. However, the OBN features are not working when CRM is launched in standalone mode or when launched from portal as CRM External Integration. This was controlled by parameter crm-ext-integration=true in portal Iview.
To make the features in OBN work, we have removed this parameter from Iview settings. However, the CRM breadcrums(back/forward) buttons are missing after that. We are aware of Note 1175127 which says this was a known issue in earlier versions but we are on a higher SP level.
Also, with this parameter off, every time while navigating from ECC Transactions in CRM UI, a pop-up message is coming asking "Do you want to save your changes?". This message does not come when we add the parameter back but in such a scenario ECC Links functioning on OBN stops working.
Please suggest a solution so that we can have the CRM navigation buttons back and also OBN work at the same time.
Thanks,
Swaralipi